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Here is what our clients think of us.
Jennie and Melissa were SO helpful with my questions about switching over my insurance and found me a nice rate for the coverage I needed. I walked in without an appointment and they were happy to give me attention as soon as I came in. Polite, friendly faces and they were extremely transparent about everything, not trying to upsell but rather informing me of different decisions to make and letting me decide whether to elect or decline. I got first class service even though I'm not spending a ton and have a rather small policy. Nice, cozy office too!
I have been a client of Heinz Insurance for more than 25 years. Art, Tanya, Jennifer, and the team have always provided outstanding service. Questions are answered promptly and concerns/claims have been handled quickly and professionally. Really, they are more like family than service providers. They always ask how we are doing and check in to see what the kids are up to now. It's always great to speak with them.
I recommend them whole-heartedly and assure you that you
will not be disappointed."
"Tanya, I'd like to thank you for all that you have done for me with my car insurance. I have found that no matter who offers it to me I believe you are the most efficient one so far. Come to think of it I guess you can tell since I have been one of your customers for 25 years now I think maybe longer.
Whenever I have had a problem whether it be roadside or my car was sitting in my driveway all I had to do was call and it was handled immediately. I have been in a few accidents and have found reliable and caring agents on the phone with me to discuss what happened and how everything can be fixed. All of these reasons are why I told my granddaughter that she needed to come to you for her first policy and hopefully she will be a very long time customer with you as well."
"I’ve worked with the Heinz Insurance Group for more than six (?) years, from two office locations, for both personal and commercial insurance needs. They have the experience and knowledge to get me the right coverage. I trust them to provide the right level of insurance, be there when I have questions, and that my policies are always in good standing. They are dependable and supportive and I enjoy working with them"
Kim Baker, Kim Baker Foods
"Heinz Agency is great! Jennie Ray Hart is an amazing agent. She is honest, reliable and very responsive.
She is the best agent I’ve had in my 45 years in business. She understands the industry and truly works hard to take care of her clients. That is why we are there."
Rusty Lester, Frances Kahn
"After almost 20 years of working with Jennie and Melissa of the Heinz Insurance Group, I feel well qualified to give a glowing review. These ladies have helped us through the adventures of teenage drivers, flooded kitchens, fallen trees, and every variety of insurance questions one can imagine! They are kind, patient and incredibly smart about all aspects of home and auto insurance.
Through 5 houses and who knows how many cars, we have relied on their knowledge and expertise to guide us. I have complete trust in their ability to find us the best plans for our needs!
I am so grateful to Jennie, Melissa and the entire team for their help with our insurance needs and would recommend them to anyone looking for reliable and dependable insurance agents who truly care about their clients."